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Guest Message by DevFuse

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Wrong Ban


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4 replies to this topic

#1 recenge10*

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Posted Apr 9, 2011 - 02:22 AM

Hi, I am getting punted by punkbuster and I dont know why I am getting GLOBAL "PunkBuster NAME BAN eac5ce4a" I have searched my name and I am not on a ban list .

Can you help

=TOG= Revenge10
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#2 HSMagnet

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Posted Apr 9, 2011 - 02:31 AM

can you post a screenshot of the message you get or the exact text of the message?

that GUID is not on our MBi and does not show to be globally banned by Even Balance
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#3 recenge10*

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Posted Apr 9, 2011 - 02:46 AM

can you post a screenshot of the message you get or the exact text of the message?

that GUID is not on our MBi and does not show to be globally banned by Even Balance



Hi,

" [04.09.2011 17:30:43] GLOBAL PunkBuster NAME BAN eac5ce4a"
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#4 surfy

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Posted Apr 9, 2011 - 03:01 AM

In the case of BF2142 Evenbalance are known to issue name bans which is why you're receiving that message. No bans are held on our MPI for such bans as we ban GUIDs. My suggestion therefore is to raise a ticket with them directly. Unless they decide to remove it you won't be able to use that solider again.

http://www.evenbalance.com/troubleticket/new_ticket.php
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#5 recenge10*

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Posted Apr 9, 2011 - 03:33 AM

In the case of BF2142 Evenbalance are known to issue name bans which is why you're receiving that message. No bans are held on our MPI for such bans as we ban GUIDs. My suggestion therefore is to raise a ticket with them directly. Unless they decide to remove it you won't be able to use that solider again.

http://www.evenbalance.com/troubleticket/new_ticket.php



Thanks, Ill raise a ticket, I have tried using another alt I get the same message. So Iv got a problem.

Cheers
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