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Guest Message by DevFuse
 

PB kick for Ignoring Queries #9006


10 replies to this topic

#1 GunnyHwy

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Posted Nov 22, 2011 - 01:54 PM

Anyone know how to fix this? Ever since the patch was released today I keep getting kicked do to this, I've uninstalled and reinstalled, updated manually, turned off anti virus, and all to no end. Everything was working fine before today with no changes to my system. Finally submitted a ticket to PB with hopes I will get a answer soon. Does anyone know of anything else to try?

#2 fozzer

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Posted Nov 22, 2011 - 02:53 PM

Most common causes of this particular kick are either;
A firewall issue.
or
Not logged in as admin of your own PC.

Try running pbsetup.exe to make sure your PB is fully up to date.
also
Update PB services;
http://www.pbbans.com/information.php?page=pbsvc

If all that still = fail, open a troubleticket with Even Balance and explain your problem in detail.
Try to include the result of this;

Join a PB server, and drop the console with ~, then type
pb_logtofile 1

and then

pb_writecfg
Wait until you get kicked. Now check your ..\pb folder for a file called pbcl.log If you have hidden your file extensions, please make sure you open pbcl.log and not pbcllog.cfg! or pbcl.db Paste the line from there into a new note.
Please note: Users of Windows Vista and above will find that file under "C:\Users\[YourUserName]\AppData\Local\PunkBuster\[game]\pb". To find that folder, enter "%USERPROFILE%\AppData\Local\PunkBuster\" to the navigation bar in your Windows Explorer, as some folders in this path might be hidden folders. Unless you activated the option to see hidden folders, you will need to enter the correct path directly into the navigation bar.

In case the kick occurs too fast to type the commands, go to your PB folder and create a plain text file "pbcl.cfg" in it (use a text editor like "Notepad", make sure it has no additional '.txt' extension). Put the text "pb_logtofile 1" as a single line to it. Then save the file and join a PB enabled server. After getting kicked, you should have a file "pbcl.log" in the PB folder.

Troubleticket link

#3 yashsonu

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Posted Nov 22, 2011 - 09:46 PM

[

i am having same problem and i cant get it fix please help me, all this problem has started after the new release of 22 nov

thanks

Edited by yashsonu, Nov 22, 2011 - 09:46 PM.


#4 fozzer

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Posted Nov 22, 2011 - 10:44 PM

View Postyashsonu, on Nov 22, 2011 - 09:46 PM, said:

[

i am having same problem and i cant get it fix please help me, all this problem has started after the new release of 22 nov

thanks

All the help we can give here is posted above.
If you have tried all that the last recourse is to open a troubleticket with Even Balance and see if they can troubleshoot your issue for you.

#5 GunnyHwy

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Posted Nov 23, 2011 - 01:58 AM

View Postyashsonu, on Nov 22, 2011 - 09:46 PM, said:

[

i am having same problem and i cant get it fix please help me, all this problem has started after the new release of 22 nov

thanks


Well some how I got it fixed ( I Hope ). Uninstalled my Anti Virus since I can not turn it off, Microsoft Security is what I had. I also updated my video card driver as well, which I doubt had anything to do with it but hey what the heck. Restarted computer and was able to play. The file PB was looking for was some d3d9.dll file in the system32 dir under windows.

#6 fiskrens

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Posted Nov 24, 2011 - 11:09 AM

I have the same problem. I get either a "kicked from server" message or a (slightly) more detailed message containing the error #9006.

So far I've tried:
Using pb files pre-patch.
Using the updated pb files.
Firewall off
Repairing BF3 install
No AV
PB service test (tells me everything works).
Killing PnkBstrA &B and stopping the service before starting bf3 to see if they properly start again(they do).

Here's something that could actually be important though. No pb_(insert command here) commands seem to work for me. I can't create a log file from the console, I also can't seem to create a log file by creating a .cfg file in the actual folder either.

These are the locations of my PB folders(win7 64x):
C:\Program Files (x86)\Origin Games\Battlefield 3\pb
C:\Users\(myuser)\AppData\Local\PunkBuster\BF3\pb

I also have the following files in C:\Windows\SysWOW64:
PnkBstrA.exe
PnkBstrB.ex0
PnkBstrB.exe
PnkBstrB.xtr

ALL of these files were created after running pbsetup.exe(properly adding and updating bf3) and pbsvc.exe

Nothing I see on any forums seem to help me, I really don't know what to do. I could play fine before the patch.

#7 danios1991

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Posted Dec 22, 2011 - 01:56 PM

I just do what you say and i have this



[12.22.2011 19:46:21] pb_LogToFile = 1 (0=No, 1=Yes)
[12.22.2011 19:46:21] Attempting to resolve master8.evenbalance.com
[12.22.2011 19:46:21] Resolved to [66.180.170.20] (14)
[12.22.2011 19:46:21] PunkBuster Client (v2.279 | A0) Enabled
[12.22.2011 19:46:21] Game Version [889134]
[12.22.2011 19:46:21] Not Connected to a Server
[12.22.2011 19:46:21] Master Query Sent to (MASTER6.EVENBALANCE.COM) 204.15.228.214
[12.22.2011 19:46:24] PB Services socket initialized
[12.22.2011 19:46:25] Connected to Server 85.236.100.71:21067
[12.22.2011 19:46:27] WARNING: PB Kicks for Level 1 PB Restrictions on this Server
[12.22.2011 19:46:27] PB Server assigned guid = 06eb76f37337a462917a90b15822ee88
[12.22.2011 19:46:27] Receiving from PB Server (w v1.839 | A1386 C2.279)
[12.22.2011 19:46:29] PnkBstrA successfully loaded PnkBstrB
[12.22.2011 19:46:32] PnkBstrB service installed and started successfully
[12.22.2011 19:46:42] O/S Exception Notice
[12.22.2011 19:46:43] O/S Exception Notice
[12.22.2011 19:46:43] O/S Exception Notice
[12.22.2011 19:46:43] O/S Exception Notice
[12.22.2011 19:46:43] O/S Exception Notice
[12.22.2011 19:46:43] O/S Exception Notice
[12.22.2011 19:46:43] O/S Exception Notice
[12.22.2011 19:46:44] O/S Exception Notice
[12.22.2011 19:46:44] O/S Exception Notice
[12.22.2011 19:46:44] O/S Exception Notice
[12.22.2011 19:46:44] O/S Exception Notice
THIS SAME x999 (FOR NOT SPAM)
[12.22.2011 19:48:58] O/S Exception Notice
[12.22.2011 19:48:58] O/S Exception Notice
[12.22.2011 19:48:58] Not Connected to a Server
[12.22.2011 19:48:58] O/S Exception Notice

And kicked violation etc etc...

Edited by danios1991, Dec 22, 2011 - 02:20 PM.


#8 HSMagnet

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Posted Dec 22, 2011 - 02:17 PM

appears you need to allow it to access the internet

your operating system (O/S) is blocking it

#9 danios1991

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Posted Dec 22, 2011 - 02:18 PM

So what i must do
?

I did not have it before 2gb patch in battlefield3

Edited by danios1991, Dec 22, 2011 - 02:18 PM.


#10 rajkosto

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Posted Jan 23, 2012 - 01:46 AM

I have the same problem since the karkland update thing
And it's not just BF3, now i get this in BC2 as well (tried out just to see if it works)
The pb log has "O/S Exception Notice" spam
i tried closing everthing/stopping all non windows services/killing all non windows processes
Same thing
I updated using pbupdate, manually downloading htm files, ran pbsvc a few times etc
Nothing worked.
i even booted off the win7 disc and did SFC on my windows dir (this compares integrity and fixes system files)
Still nothing.
I uninstalled all things that might have a kernel driver or intrusive services (vmware, truecrypt, openvpn, daemon tools and sptd)
Still nothing.

I AM OUT OF IDEAS PEOPLE. HOW DO I GET RID OF "O/S EXCEPTION NOTICE"
i have filed a ticket with punkbuster but i haven't ran out of their precanned responses yet (like close all processes etc, WHICH I DID)

UAC IS OFF so i am ALWAYS ADMIN, and WINDOWS FIREWALL AND MICROSOFT SECURITY ESSENTIALS ARE OFF (even uninstalled mssec too, nothing)
origin overlay on/off = no difference
steam overlay on/off in BC2 = no difference
closing origin after BF3.exe starts = no difference

Edited by rajkosto, Jan 23, 2012 - 01:47 AM.


#11 RodeoBob

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Posted Feb 23, 2012 - 04:13 PM

Ignoring Queries is very likely occurring due to your pc loosing synchronization with EvenBalance servers. One often overlooked fixes could be a restarting of your modem and router.





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