Driver Failure help!

If i go in a server, i get kicked for 0 minuted with the error "Service Communication Failure: PnkBstrB.exe Driver Failure. (PnkbstrK.sys) ffab.

I have Windows xp btw.

I already reinstalled pb and update it manually.

Screenshot: http://img261.imageshack.us/img261/4431/rrrjpeg.png

Try reinstalling the PB services with this: http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe

Pisi-Deff, on Jun 30th 2009, 06:17 AM, said:

Already did that doesn't help.

RevZx, on Jun 30th 2009, 01:21 PM, said:

Have you tried using the 'test' option? Does it fail or pass the test?

Make sure your Firewall/AV etc aren't blocking the processes.

Checking user is Administrator OK
Checking Administrator privileges OK
Opening Service Control Manager OK
Searching for PnkBstrA Found - OK
Extracting PnkBstrA service OK
Verifying service authenticity OK
Installing PunkBuster service OK
Installed at "C:\WINDOWS\system32\PnkBstrA.exe"
Checking PunkBuster service status STOPPED
Starting PunkBuster service OK
Adding firewall rule for PnkBstrA OK
Adding firewall rule for PnkBstrB OK
Installation Finished.

Please click "Next" to test the PunkBuster services.

If i click Next

Starting PunkBuster Service Tests (v0.987) (06/30/09 13:27:56)
Checking OS
Windows XP (build 2600, Service Pack 2) 32-bit
Checking PnkBstrA service status RUNNING
Checking PnkBstrA Version OK (1032)
Extracting "PnkBstrB.exe" to:
"C:\Documents and Settings\-Leroy-\Application Data\PnkBstrB.exe"
OK
Checking firewall settings OFF
Is PnkBstrA explicitly allowed?
C:\WINDOWS\system32\PnkBstrA.exe YES
Is PnkBstrB explicitly allowed?
C:\WINDOWS\system32\PnkBstrB.exe YES
Checking if PnkBstrB is running NOT RUNNING
Getting port for PnkBstrA OK (44301)
Opening socket for packet send OK
Sending version packet to PnkBstrA SENT
Receiving version from PnkBstrA OK
Received 6 bytes from 127.0.0.1:44301
Response = 10141 (ms) Version = v1032
Getting PnkBstrB install instance OK
Sending start packet to PnkBstrA SENT
Waiting for packet from PnkBstrA OK
Received 3 bytes from 127.0.0.1:44301
Response = 14172 (ms) PnkBstrB started.
Load SUCCESSFUL.
Watching for PnkBstrB instance change (32) CHANGED (33)
Getting port for PnkBstrB OK (45301)
Sending version packet to PnkBstrB SENT
Receiving version from PnkBstrB OK
Received 5 bytes from 127.0.0.1:45301
Response = 3015 (ms) Version = 2110
Checking PnkBstrK driver status NOT FOUND
Extracting new PnkBstrK to:
"C:\Documents and Settings\-Leroy-\Application Data\PnkBstrK.sys"
OK
Sending load packet to PnkBstrB SENT
Checking PnkBstrK driver status RUNNING
Stopping PnkBstrK STOPPED
Deleting PnkBstrK OK
Checking PnkBstrK driver status DELETED
Manually stopping PnkBstrB STOPPED
Removing test PnkBstrB file OK

----------------------------------
Tests finished.


So no Error's

What type of security suite/firewall do you use? Have you manually added them to the allowed list and/or tried disabling them all together to see if it works?

The PB processes often get blocked by them.

I disabled my av and firewall still get same error.

Heres all we got;
http://www.pbbans.com/info-center-pbsvc.html
If that is no help you will have to open a troubleticket with evenbalance and troubleshoot your issue via the ticket.

I did this, but didn't work.

1. Delete the PB folder from the game directory (and in C:\Users\[username]\AppData\Local\PunkBuster\[game]\ if you are using Windows Vista)

2. Follow the guide above to uninstall the PB Service.

3. Run PBSetup (Guide found here ) to reinstall PunkBuster (this will also reinstall the services).

Make sure you've installed the PB services using pbsvc.exe as well, just in case.

If that fails, either Google around for more solutions, or create a ticket with Evenbalance here and explain your problem in as much detail as possible, as well as mentioning everything you've tried so far.

I have sent a ticket hope that they have a solution.

Would it help if i format my pc?

RevZx, on Jun 30th 2009, 03:46 PM, said:

Possibly, but since I assume you're going to reinstall the same software again, unlikely.

Just wait for a response from EB for now
Keep in mind it can take anywhere between 24h and an entire week to receive a reply, so be patient.

It's also important to note that every time you create a new reply to your ticket, it is automatically put at the end of the queue again.

Just wanna say that i am playing ET for a few months and this just happened , don't wanna that you all think that this happend on the first time that i played ET.

Still no answer on ticket. Don't think that they can help me, becasue i tried everything. But much people has the problem, someone in my team has just the same prob.

RevZx, on Jul 1st 2009, 02:04 PM, said:

They're the creators of the Punkbuster software..if they can't help you, it's unlikely anyone can

As I said, they receive a ton of tickets every day, have some patience.

Start by Right Clicking Run as Admin and make sure all your antivirus and firewall is disabled. Few antivirus catches PB files as suspicious files.

Example:

Edited by hellreturn, Jul 1, 2009 - 03:36 PM.