Response (Tommy Hooper) - 12/28/2006 06:12 AM Thank you for contacting Activision Customer Support. All old copies of Soldier of Fortune 2 do not use the same key. Some of the recent copies do. The cd key check has been turned off for the game but Punkbuster still searches for the cd key on punkbuster servers. If you have any further questions, please contact our
website: <a href="http://"http://activision.custhelp.com"" target="_blank">http://activision.custhelp.com</a>

Response (Kirk McNesby) - 12/29/2006 01:35 PM
Hi,

I'll make sure your concerns are noted, but beyond that there is nothing else I
can tell you about this issue at this time.
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Customer - 12/29/2006 10:48 AM
i understand that you have no control over the servers or pb settings on them.
what you can do is issue a unique key to customers who prove they have this 1
key and proof of purchase. surley that is the only real solution here. along
ensuring any new copies do not have the same key in future.
sof2 is very much alive and well and is still in the top 12 on all game server
listings (amount of players and servers)
i know it is a old game and you guys have things more important to do than this
but people are still playing this game alot. i hope you can see that it really
is the image of your company that is suffering here. and hope you can set this
right.
i personally would love nothing better than to be able to say to people on the
forums that yes you made a mistake but they will correct that mistake.
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Response (Kirk McNesby) - 12/29/2006 10:30 AM
Hi,

There is nothing further we can add to this conversation and I apologize I don't
have something more definitive for you, but we've adjusted everything we can
under our control to allow people to play without hinderance, the rest relies on
parties outside of our direct control.
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Customer - 12/29/2006 12:59 AM
yes they are capable of joining non pb server but the point is 90% of server run
pb. out of that 90% i would say 90% of them do not have the guidrelax set to 4.
so they cannot join those servers. limiting there multiplayer side of the game.
which i will add that they purchased the game for the mp side.
hopefully you can understand why this is unacceptable to the whole of the sof2
comunity and threads are popping up in most forums.
how can the effected people get this resolved so they have no limitiations like
the rest of us.
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Response (David Malka) - 12/28/2006 05:53 PM
Hi,

Thank you for the update and your patience in this matter.

Are those six people capable of playing on non-Punkbuster servers?

I look forward to your response.
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Customer - 12/28/2006 03:50 PM
how is it possible for these people to join a normal pb server. as it is the
server that checks the cd key/guid if 1 recieves a global ban then they all do.
how can we as a server provider and mod maker assist them in connecting to any
pb server if they have a genuine copy of the game and no cheats. what is stoping
them from taking legal action if they are banned through no fault of there own
because you do not provide a unique cd key/guid.
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Customer - 12/28/2006 03:47 PM
no the question was not answered.
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Response (Jon An) - 12/28/2006 01:44 PM
Hi,

Thanks for contating customer support.

All new copies of the game have come out with the same CD-KEY. Punkbuster does
know this and the cd-key authentication has been turned off.

Thanks and contact us again.
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Customer - 12/28/2006 06:56 AM
i have six clients who insist they have the same cd key. they are friends and
purchased new copies from diffrent outlets. ie dixons and free record shop.
can you confirm that new copies of sof2 have the same cd key. and what can be
done to allow them to play in the same pb enabled server. also does evenbalance
know about this.

I see no reason why this should happen since there are still many of ppl with old cd-keys that are legit straight from the box that aren't part of these new cd-keys that are all the same so why would pb, PsB, or pbbans wana drop their support for the game since there are still many clean & dirty players out there still playing with 1 of a kind cd-keys that can be policed by the anti-cheat sites.

Just to bad that as far as I can see for the new ppl buying the game will be tuff cookies for them if the cd-key they are given is used to hack under by some1 thats an issue they need to take up with the manufacture of the game & let them know they are now selling cd-keys that are no good for multiplayer gaming which I asume they will tel them well guess you bought the game for the single player version tuff luck about the multiplayer version.

Which sucks but hey as I see there are still many ppl with 1 of a kind cd-keys that need to be kept track of to keep the game clean for as long as we can rather then giving up cuz of a set back which only effects these new ppl buying the game sucks for them but no reason other should suffer cuz they came late in the game even though I will strongly support them in their fight against this being done to them since it's wrong for companies to sell the consumers the same cd-keys.